Parking for Austin-Bergstrom International Airport

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Parking Reservations FAQs

Parking Reservations FAQs

Browse our frequently asked questions below about parking at Austin-Bergstrom International Airport.

To modify or cancel your booking, use the link here or click the link to manage your booking in your confirmation email.

Have a Question?

Reach out to a member of our team for general parking inquiries.

AUS Online Parking System FAQs

The Online Booking System will allow customers to pre-book their parking space at Austin-Bergstrom International Airport (AUS). This will ensure that as travelers arrive at the airport, they have a guaranteed parking space based on the times, dates and facility they have specified as part of their booking process.
Customers can either navigate through the AUS website or visit directly to book their parking. Through this, you will need to be prepared with the date and time you wish to arrive and then leave the parking facility you have selected. As you proceed, you will be offered the option of cancellation protection before you proceed to the payment stage. You can choose to pay with credit or with debit cards, Google Pay or ApplePay. Upon completion you will receive a confirmation via email which will contain your booking details along with a QR code. This QR code will be required for entry and exit of your chosen parking facility at the time and date of your booking.

No. Unfortunately, the only way to receive a Disabled Veteran Parking Validation is by pulling a ticket at the entrance and using the call button at the exit. Full Disabled Veteran Complimentary Parking restrictions and limitations can be viewed here.

No, parking rates will not be increasing because of the new system. The new system will enable you to access the best parking rates available for your specific parking needs at time of booking, with the parking drive up rate the ceiling price ever paid.
Anyone over the age 18 can use the online booking program to reserve parking.
Designed to cater to the growing needs of passengers, this development ensures peace of mind by allowing travelers to secure their parking spaces in advance, especially during peak travel periods. The system will simplify travel experiences through advanced payment, fostering a contactless and a streamlined journey to and from the airport.
Online reservation systems are used by many airports globally as a convenient way for customers to guarantee their parking in advance.
There is a $1.99 booking fee which is clearly outlined during the online booking process.

You will be able to pre-book parking spaces in the Blue Garage, Economy Parking and Short Term parking facilities.

By being able to pre-book a parking space, customers can have the peace of mind that they have a guaranteed parking space as they arrive to the airport. This assurance also saves you the worry of booking and paying for a space on arrival. The process is contactless and seamless both for your arrival to the airport and upon your return from your trip.
Your QR code will appear on the booking confirmation page following payment and will also be sent to the email address that you provided as part of the booking. However, should you need it to be resent, simply visit the My Bookings section of the website and select “Resend Confirmation”. Follow the instructions and we will resend the QR code via email.
No need to worry, you can enter the parking facility prior to your arrival time. Should your arrival flight be delayed you will still be able to exit the facility. You will be charged upon exit for the additional time after your pre-booked departure time.
Your QR code can be printed on paper and be scanned in this way. If you are using the QR code on your cell phone, you can try zooming in on your QR code for the scanner to read it. Should this not work, press the intercom button at the entry point and our team will assist you.
No, you will not have a specified parking space. Simply find and use any available parking space.

No need to worry, there is a parking space for you. The ‘full’ sign is to notify drive up customers.

You must park in the facility that you have pre-booked and that is in your booking confirmation. Should you try to enter a different parking facility, your QR code will not work and you will be charged drive up rates.

You are welcome to modify your parking booking up to 4 hours prior to your arrival meaning you can update your license plate to the new vehicle.

Cancellation policy

Cancellable with a fee of $7.50 up t 24 hours before arrival. Non-refundable within 24 hours of arrival.

Modification policy

Your booking can be modified up 4 hours prior to your arrival, free of charge. You can also change your parking product but be aware that this could incur an additional charge equivalent to the difference in price.

We cannot refund back any unused time on the booking. You will be able to exit the parking facility without any issue.
It is not necessary for you to print your QR code but it will work should you wish to do so. You can use the QR code on your cell phone.

We recommend you pre-book as early as possible to secure your preferred parking option, especially during peak travel times. The earlier you book, the more likely you are to access the best possible rates – so taking advantage of early booking not only guarantees your spot but also helps you save on parking costs.

While there isn’t a strict maximum or minimum stay requirement, it’s worth noting that availability for short stay durations may be limited, particularly during peak travel seasons. So, while we do our best to accommodate various parking needs, securing your spot in advance ensures greater flexibility and availability, especially for shorter stays during busy periods.

All vehicles must fit in a single parking space. Economy Parking has no height restriction. The Blue Garage height restriction is 8′ 0″ and Red Garage height restriction is 7′ 8″.

The only thing you need for a smooth entry and exit at the parking facility is your Reservation QR code, which is included in your booking confirmation. While it’s not mandatory, we recommend you have your confirmation email or reservation details on hand, just in case. This ensures a hassle-free experience and quick access to your pre-booked parking space.
We already offer parking serving AUS Airport at incredibly competitive prices, and by pre-booking you can access our best rates. However, keep an eye out for future updates on further discounts and promotions.
You can contact us with your query using this form in this URL or by calling (512) 530-3300.