Elected Sate Officals | Refund Policy

To receive complimentary parking at AUS, the state official must have an official State Official (SO) license plate displayed on the vehicle. ABIA Parking has no cashiers on duty so please use one of the express lanes when exiting. Press and hold the “assistance” button to speak with a supervisor who will process the complimentary transaction. The supervisor will ask for the vehicle license plate number and for the state official identification card number issued by the Texas Department of Public Safety. This card is different from your drivers license and is provided to you by the DPS Legislative Services Division. The supervisor will take a few minutes to verify and record the transaction information.

If you do not have your state official identification card with you, the normal parking fee will be collected by the supervisor; however, you can be reimbursed by contacting the Parking Office using the contact form here within five business days of the transaction date for a parking refund. Refund requests received beyond five days of the transaction date may not be granted.